Support
If you need help, here’s how to reach us and what to expect.
Before You Reach Out
Check the FAQs. Most queries are already answered.
- Booking details
- Restaurant timing
- Menu inclusions
- Arrival policies
It will save you time.
For Booking Support
For issues with:
- Payments
- Booking confirmation
- Waitlist queries
- Platform errors
Email us at hello@diningcollective.com
For Urgent Queries
If your reservation is within the next few hours:
WhatsApp text us on +91 98200 59201
Keep it short:
- Booking number
- Name
- Restaurant
- Date and time
- Issue
We’ll get back as quickly as possible.
For Restaurant-Specific Requests
For anything related to your dining experience:
- Late arrival
- Dietary restrictions
- Seating preferences
- Special occasions
Contact the restaurant directly.
Response Timelines
- Email: within 24 hours
- WhatsApp: faster, depending on volume
During peak booking windows, expect delays.
Waitlist Support
If your preferred slot is sold out:
- Join the waitlist on the platform
- If a table opens up, we’ll contact you
Mooooore than a booking platform.
Putting Scene gives you access to the hardest-to-get tables, invite-only experiences & secret menus you won't find anywhere else.
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